Frequently Asked Questions

Welcome to Scrub Cap Hats FAQs Page. If you have a question that is not listed in our FAQs Section, please e-mail us.

How do I contact Scrub Cap Hats Customer Support? What are your hours?

We’d love to hear from you! Email us at [email protected], message us on our Facebook Page, or call 405-837-4051. Please leave a detailed message, and we will get back to you just as soon as we can! 

How quickly does my item ship once I place an order? 

All In-Stock items ship within 1-2 business days excluding holidays. Orders placed on a weekend or holiday will ship within the following 1-2 business days.

How should I wash and care for my Scrub Cap Hats scrub caps?

We recommend machine washing in cold water and hang-drying or machine drying on low to medium heat. Due to the bright colors of the fabric this item would last much longer if it is laundered separately in a delicate wash cycle. If you have purchased the Tie-Back or Pouch style caps, laundering in a garment/lingerie mesh laundry bag will help prevent the ties from getting tangled during washing. If wrinkles persist, ironing or steaming is acceptable, but this is rarely needed.