FAQs
Got questions? We've got answers!
If you don't see your question answered below, feel free to email us at info@scrubcaphats.com.
Shipping & Customer Support
How quickly does my order ship?
All in-stock items ship within 1–2 business days (excluding weekends and holidays). Orders placed over the weekend or on a holiday will ship out within the next 1–2 business days.
How do I contact customer support?
We’d love to hear from you! You can email us at info@scrubcaphats.com, message our Facebook Page, or call us at 405-837-4051. Please leave a detailed message, and we will get back to you as soon as possible.
🧼 Care & Washing Instructions
How should I wash and care for my scrub caps?
To keep your colors vibrant and your caps lasting a long time, we recommend: Machine wash in cold water on a delicate cycle (separately from bright colors).Hang-dry or tumble dry on low to medium heat. Pro-Tip: If you purchased a keyhole or pouch style cap, wash it inside a mesh garment bag to prevent the ties from tangling!
If wrinkles persist, light ironing or steaming is perfectly safe.